Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

All sales finalized - no returns - no exchanges
All purchases are final. Nava Jewelry does not offer returns, refunds, or exchanges under any circumstances.

Customers are responsible for verifying all order details, including product selection and shipping information, prior to checkout. We encourage you to review your order details thoroughly prior to completing your purchase.