Shipping policy

Shipping Policy

At Nava Jewelry, we are committed to getting your order to you as quickly and safely as possible. All orders are carefully processed and packaged to ensure your items arrive in excellent condition.

Processing Time
Orders are typically processed within 1–3 business days. We make every effort to ship orders promptly, but processing times may vary during high-demand periods, holidays, or promotions.

Shipping Time
Once your order has been shipped, delivery times will depend on the shipping method selected at checkout and your location. Estimated delivery times are provided by the carrier and are not guaranteed.

Shipping Confirmation & Tracking
After your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your package’s progress.

Delays
While we strive to meet all estimated shipping times, Nava Jewelry is not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances.

Incorrect Shipping Information
Please ensure that all shipping details are correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages
Once a package has been handed over to the carrier, Nava Jewelry is not liable for lost or stolen packages. If an issue arises, we recommend contacting the shipping carrier directly with your tracking number.

Contact Us
If you have any questions regarding your order or shipping, feel free to contact us—we’re here to help and will do our best to assist you.